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The HSE-gateway

Violence and threats action list

The action list consists of step-by-step tasks from notification/information and measures to reporting/follow-up. Each step has multiple elements.

Tasks

Elements

Responsible

Notification/

information

  • Notify the Security hotline: 55 58 80 81 (24 hours)
  • Notify police (112), ambulance (113)
  • Initiate first aid as necessary
  • Reception/contact the police
  • Notify the local person in charge (line manager)
  • Report incident in the HSE non-conformities system

 

  • Employee/observer/notification recipient
Measures
  • Prevent third party access as necessary
  • Block off the location (preserve evidence)
  • Secure/note witnesses (name/telephone)
  • Protect and follow-up affected people (directly/indirectly involved)
  • Description of perpetrator (eye witnesses)
  • Receive the police
  • Handle the media

Reporting/

follow-up

  • Follow-up (gather affected parties, debrief, mental health support, refer to health service personnel/the Occupational Health Service)
  • Ensure that the incident is reported to the police
  • Report incident in the HSE non-conformities system
  • Report according to line (line manager)
  • Follow-up of affected parties
  • Evaluate the course of events/preparedness measures/safety measures
  • Proposals for preventative measures and updates to the HSE Action Plan
Line manager (when initiating the UiB Emergency Preparedness Plan (NO): Emergency Preparedness Managers)