Department of Administration and Organization Theory

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New article from Ishtiaq Jamil, Steinar Askvik and Hasan Muhammad Baniamin

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The title of the publicaiton "Mismatch betweenlower performance and higher trust in the civil service: Can culture provide an explanation?"; and you can find the article's softcopy here.

The existing literature on institutional  trust leads us to expect that institutional trust is determined by institutional performance. In the context of three South Asian countries (Bangladesh, Nepal and Sri Lanka), we find the opposite – that despite poor performance of the civil service, there is high institutional trust. In this study we examine whether such mismatch can be explained by an authoritarian cultural orientation, which generates unquestioning obedience and loyalty and may contribute to inflated institutional trust 
in the civil service of these countries