A modern university library
Target group: Library staff at all levels in the organization.
Universities and information landscapes are constantly changing. Researchers and students expect library services that are user-friendly and accessible regardless of time, location and platform. A modern university library must offer tools, services and areas that effectively meet user needs.
Themes we would like to address during this week are:
Library Learning Spaces
Unstaffed Library Spaces
Reference Desk Services / The Evolving Reference Desk
Changing roles of library professionals (in the digital era)
Costumer Service/User experience
This group anticipates active participation by all, and we would like everybody to be prepared to give a presentation about their university’s best practice.