Explanation and appeal about a grade at The Faculty of Mathematics and Natural Sciences
If you receive a grade you do not believe to be correct, you have the right to appeal about it. You can also appeal if you believe formal errors have occurred during the examination.
Appeal about a grade
If you receive a result on a written exam that you believe to be incorrect, you are entitled to appeal about it (see § 5 of the University of Bergen’s Academic Regulations). We advise you to read the information on this page and contact your Department about an explanation of grade before you appeal (listed below).
How do I appeal?
If you wish to appeal, you must submit the digital appeal form (sensurklageskjema) that can be found on the right hand side of this page.
If the appeal concerns a course with several exam components, it is important to indicate which component you wish to appeal.
Explanation of grade
You are entitled to an explanation of the grade you have been given (see § 5 of the University of Bergen’s Academic Regulations). In case of an oral exam, the request for an explantion must be put forward immediately. For written exams, the request must be put forward within one (1) week after the grade is announced.
The explanation should normally be available within two weeks after your request. In it the examiner(s) are to outline the general principles that the grade is based on. The explanation can be given written or orally, after the examiner’s choice.
To request an explanation, contact the exam administration at the relevant department by e-mail. The e-mail must contain your full name, student number, course title and code.
Department of biological sciences
Department of physics and technology
Department of earth science
Department of informatics
Department of chemistry
Department of mathematics
NB: The e-mail must be sent from your UiB-email address!
You exam will be reassessed by a new committee of at least two examiners, one of whom is external. In agreement with Norwegian law, the new committee will not receive any information about the first grade, the explanation for it or your reason for appealing.
The grade may remain unchanged after the reassessment, or it may change to a higher or a lower grade. You are not entitled to appeal the reassessment grade. It is not possible to appeal about the grade of an oral exam (see § 5-3 (5) the Universities and Colleges Act).
Processing and timeframe
The deadline to appeal is three (3) weeks after the result was announced or when you received an explanation of your grade if such is requested. Processing of the appeal starts after the deadline to appeal has passed. Usually the Department collect all complaints before they starts processing. Due to the the large number of appeals recieved by the appeal committees each semester, and because this often coincides with holidays at the end of the semester, processing time can range from 12 to 14 weeks. Thus the appeal may not be finalized in time for early exams.
When your appeal is processed, you will be notified by e-mail that the result is available to you on Studentweb. Note that this email may be in Norwegian and is titled “Svar på klage på karakterfastsetting”.
If you believe one or several errors of procedure have taken place during the course of the exam, you may appeal about the grade on grounds of procedural error.
This may be situations such as error(s) in the exam papers, conditions in the exam premises or issues with exam registrations. Appeals on procedural errors may be put forward in any methods of examination.
The appeal is sent by e-mail to the faculty of mathematics and natural sciences at firstname.lastname@example.org. The appeal must be sent within three (3) weeks after you became aware of the circumstances that your appeal is based on.